Your satisfaction is our priority. We are available to discuss your requirements, answer your queries or help with any technical issues regarding meters in whichever way is best for you. That can be via a telephone conversation, video chat, email or text/WhatsApp. If you phone us, you can be assured of a quick response with no menu options to wade through, we answer our phones in person.
Change of Business Ownership
After 64 successful years of trading, I am writing to inform you that, due to my retirement, ownership of the company has been transferred to Stephen P Wales Ltd, effective 23 January 2026.
Please be assured that our telephone number and email address will remain unchanged and will continue to be monitored. You can still place orders directly through our website or by telephone, just as you always have.
For local, in person service, please visit the team at:
Stephen P Wales Ltd.
3 Warren Road
Torquay
Devon
TQ2 5TQ
Contact details for Stephen P Wales direct are:
Tel: 01803 295430
Email: sales@spwales.com
Website: www.spwales.com
You can also contact us via the Product Enquiry form by
I am delighted to confirm that Alex shares the same commitment to quality, service, and customer care that you have come to expect. Under his leadership, the business will continue to provide the reliable products and services you know and trust.
I would like to take this opportunity to extend my heartfelt thanks for your custom, loyalty, and support over the years. I have truly valued the relationships built during my time with the company and sincerely appreciate the trust you have placed in us.
Very best wishes
Mandy
Mandy Woodard
(Former Managing Director of Westwood Meters Ltd)